Privacy Policy

TendersGhana.com.gh ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, payment details, etc.
• Account Information: Login credentials, subscription preferences.
• Usage Data: IP address, browser type, pages visited, search history, cookies.
• Communications: Emails, messages, or inquiries sent to our support team.

2. How We Use Your Information

We use your information to:

• Provide access to tender listings and services.
• Manage your subscription and billing.
• Send alerts, updates, newsletters, or marketing communications (with opt-out options).
• Improve our platform's performance and user experience.
• Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process personal data based on:

• Performance of a contract (subscriptions and services).
• Legitimate interests (improving services, preventing fraud).
• User consent (email marketing, cookies).
• Compliance with applicable laws.

4. Cookies & Tracking

Our website uses cookies and similar technologies to improve navigation and functionality, analyze traffic and user behavior, and personalize your browsing experience. You may manage or disable cookies through your browser settings, but some features may be limited.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, email services, analytics tools.
• Legal Authorities: When required by law or to protect our legal rights.
• Partners: When collaborating on procurement-related services (with your consent where applicable).

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law. After expiration, data will be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection against breaches.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data.
• Request corrections or updates.
• Request deletion ("right to be forgotten").
• Opt out of marketing communications.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@tendersghana.com.gh.

9. International Data Transfers

Your data may be processed outside Ghana by our service providers (e.g., cloud infrastructure). We ensure that such transfers comply with applicable data protection requirements.

10. Third-Party Links

Our platform may link to third-party sites. We are not responsible for their privacy practices or content.

11. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Significant updates will be communicated via email or platform notices.

13. Contact Us

📧 Email: support@tendersghana.com.gh
📍 Address: Spintex Rd, Accra, Ghana